Patient’s Rights and Responsibilities

As a patient you have the right to considerate, respectful care at all times, under all circumstances with recognition of personal dignity and worth.

In addition, there are specific rights and responsibilities.


  • Receive access to treatment that is available and medically indicated regardless of race, belief, sex, origin. Religion, sexual orientation or source of payment.
  • Expect privacy and dignity in treatment consistent with providing you with good medical care.
  • Expect reasonable safety in so far as the hospital practices and environment are concerned.
  • Know the identity and professional status of your caregivers.
  • Know if the medical treatment prescribed for you is for experimental purposes and give your written consent to participate if you choose.
  • Refuse treatment, except as otherwise provided by law, and to be informed of the consequences of your refusal.
  • Know who is responsible for authorizing and performing your procedures of treatment.
  • You have the right to request and receive an itemized and detailed explanation of your total finalized bill for services rendered in the hospital.
  • Be informed of the hospital’s rules and regulations as they apply to your conduct.
  • Expect reasonable response to your questions.
  • Have access to medical records according to hospital Information Policy
  • Be informed of the nature of your condition, proposed treatment or procedures, risks, benefits and prognosis, in terms you can understand.
  • Be informed of medical alternatives for care or treatment.
  • Participate in the decision making process related to the plan of your care.
  • Exercise your cultural and spiritual beliefs as long as they do not interfere with well being of others or the planned course of any medical care.
  • The right to file a complaint regarding services, and is entitled to information regarding the hospital mechanism for the initiation, review, and resolution of such complaints.


  • Providing accurate and complete information about medical complaints, past illnesses, hospitalizations, medications, pain and other matters relating to your health.
  • Following the treatment plan recommended by those responsible for your care.
  • Ensuring that your bills are paid as promptly as possible, following hospital rules and regulations.
  • Being considerate of the rights of other patients and hospital personnel and to follow hospital policy and regulations.
  • Seeking information and asking questions if you do not understand.
  • Knowing the consequences of your own actions if you refuse treatment or do not follow the health care providers’ instruction.
  • Reporting unexpected changes in your condition to your health care providers.
  • Informing your health care providers whether or not you understand the plan of care and what is expected of you