As a patient you have the right to considerate, respectful care at all times, under all circumstances with recognition of personal dignity and worth.
In addition, there are specific rights and responsibilities.
YOU HAVE THE RIGHT TO:
- Receive access to treatment that is available and medically indicated regardless of race, belief, sex, origin. Religion, sexual orientation or source of payment.
- Expect privacy and dignity in treatment consistent with providing you with good medical care.
- Expect reasonable safety in so far as the hospital practices and environment are concerned.
- Know the identity and professional status of your caregivers.
- Know if the medical treatment prescribed for you is for experimental purposes and give your written consent to participate if you choose.
- Refuse treatment, except as otherwise provided by law, and to be informed of the consequences of your refusal.
- Know who is responsible for authorizing and performing your procedures of treatment.
- You have the right to request and receive an itemized and detailed explanation of your total finalized bill for services rendered in the hospital.
- Be informed of the hospital’s rules and regulations as they apply to your conduct.
- Expect reasonable response to your questions.
- Have access to medical records according to hospital Information Policy
- Be informed of the nature of your condition, proposed treatment or procedures, risks, benefits and prognosis, in terms you can understand.
- Be informed of medical alternatives for care or treatment.
- Participate in the decision making process related to the plan of your care.
- Exercise your cultural and spiritual beliefs as long as they do not interfere with well being of others or the planned course of any medical care.
- The right to file a complaint regarding services, and is entitled to information regarding the hospital mechanism for the initiation, review, and resolution of such complaints.
YOU ARE RESPONSIBLE FOR:
- Providing accurate and complete information about medical complaints, past illnesses, hospitalizations, medications, pain and other matters relating to your health.
- Following the treatment plan recommended by those responsible for your care.
- Ensuring that your bills are paid as promptly as possible, following hospital rules and regulations.
- Being considerate of the rights of other patients and hospital personnel and to follow hospital policy and regulations.
- Seeking information and asking questions if you do not understand.
- Knowing the consequences of your own actions if you refuse treatment or do not follow the health care providers’ instruction.
- Reporting unexpected changes in your condition to your health care providers.
- Informing your health care providers whether or not you understand the plan of care and what is expected of you